Return Policy

We want you to be happy with your purchase from Urban Home & Garden. Merchandise purchased from www.urbanhomeandgarden.com maybe returned for a full refund excluding shipping charges within 30 days of purchase. Returned merchandise must be in its original condition, in its original packaging (where applicable), and must be accompanied by a copy of the original receipt. We may refuse returns if the items are not in their original condition and packaging. Shipping charges will not be credited. We will inspect items upon return to ensure these requirements.

Returns must be authorized in advance by phone or email. Please call 614-532-8445 or email info@urbanhomeandgarden.com. Failure to obtain prior authorization for returns will delay processing.

Returns must be properly packed and sent via UPS, USPS, or FedEx at customer's expense.Please be sure to insure return packages for their full value and retain tracking information. Urban Home & Garden after all cannot assume responsibility for return packages not received.

Urban Home & Garden
Returns Department
4173 Worth Ave, Columbus, OH 43219

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